Refund policy
Refund Policy
All Sharp Knight helmets are made to order. Production starts immediately after you place your order. This policy applies year-round to regular orders and promotional orders, including Black Friday.
Once an order is placed, we do not accept cancellations, returns, exchanges, or refunds for a change of mind, incorrect model or size selection, design choice, color choice, production time, delivery estimate, or other non-quality reasons.
Before placing your order, please review the model, size, colors, graphics, customization details, production time, and delivery estimate. Contact us before ordering if you need help confirming any details.
Do not return any item to Sharp Knight without written authorization. Unauthorized returns will not be accepted. If you receive a damaged, incorrect, defective, incomplete, or materially different item, contact service@sharpknight.com as soon as possible with your order number and clear photos or videos. We will review the issue and provide appropriate after-sales support, such as repair, replacement, or shipment of missing parts, according to the nature of the issue, the order, and applicable law.
Contact Us Email: service@sharpknight.com