Refund policy
Refund Policy
NO RETURNS, EXCHANGES, CANCELLATIONS, OR REFUNDS All Sharp Knight helmets are made to order and customized for each customer. By placing an order, you confirm that you have reviewed and accepted the model, size, colors, graphics, customization details, production time, and delivery estimate.
Once an order is placed and production or customization preparation begins, we do not accept cancellations, returns, exchanges, or refunds for a change of mind, incorrect size selection, design choice, color choice, production time, delivery estimate, or other non-quality reasons. However, please contact us if you have any issues, and we will work with you actively.
Do not return any item to Sharp Knight without written authorization. Unauthorized returns will not be accepted or refunded. If you receive a damaged, incorrect, defective, incomplete, or materially different item, contact service@sharpknight.com as soon as possible with your order number and clear photos or videos. We will review the issue and provide after-sales support, such as repair, replacement, or shipment of missing parts. This after-sales support does not include returns or refunds.
Contact Us Email: service@sharpknight.com